Procurement Guide

From requirement to delivery: 9 steps

Most first-time orders follow the same path. Working through it in order avoids the two most common causes of delay — an incomplete technical brief and an unconfirmed packing or MOQ requirement.

1. 1

   Define your requirements

   Write down the substrate, the process you run (zinc, copper, nickel, chrome, alloy, electroless nickel, anodizing, pretreatment, post-treatment or coating), whether you plate on racks or in barrels, workpiece size and batch size, your target appearance, coating thickness and corrosion resistance (for example salt-spray hours), plus tank volume and estimated consumption.

2. 2

   Technical selection and consultation

   Send the brief to your sales engineer. We match it against our product lines — chemical intermediates, general metal electroplating, electroless plating, chemical raw materials, coating chemicals and electronic plating — and recommend the grade that fits your bath and target.

3. 3

   Request a sample and run your own trial

   Validate performance on your own workpieces before committing to bulk. Contact your sales engineer to arrange a trial sample.

   Typically 250–1000 ml per chemical, supplied free of charge
4. 4

   Quotation

   You receive pricing for the confirmed grade, quantity and packing. Quotation validity depends on the chemical, so confirm the window before you schedule the order internally.

   Quotation validity: 1 week / half a month / 1 month, by chemical
5. 5

   Order and payment

   Once the specification, quantity and packing are agreed, the order is confirmed and payment is arranged.

   Normally 100% T/T in advance; special items or regular contract customers per agreement
6. 6

   Production and lead time

   The factory prepares stock and schedules production. Plan your bath changeover or stock replenishment against this window.

   Factory stock and production period: about 2 weeks
7. 7

   Quality inspection and documents

   Inspection documents are prepared so that you can file batch traceability with your own incoming-goods records.

   Inspection certificate with current batch number and shelf-life information, available for all goods
8. 8

   Packaging and shipping

   Packing is confirmed against your handling and storage conditions; shipment follows the terms agreed in the contract.

   See packaging options below · shipping per the terms and time limit agreed in the current contract
9. 9

   After-sales and technical support

   Your sales engineer tracks how the chemical performs in your line after delivery. Pre-sales and after-sales technical questions are answered by the sales engineer, and bulk customers can be supported with follow-up visits depending on the situation.

   Email, WeChat or WhatsApp · response typically within 24 hours

Procurement terms at a glance

The key commercial and service terms in one table. Where a figure varies by product, confirm the exact value with your sales engineer before ordering.

Packaging options

Standard pack sizes. If your site needs a specific container, liner or labelling format, raise it during quotation so it can be confirmed in writing.

• 10 kg / box
• 25 kg / bag
• 50 kg / bag
• 20 kg / drum
• 25 kg / drum
• 30 kg / drum
• 200 kg / drum
• 1000 kg / IBC

What to prepare for a fast, accurate quotation

A complete brief usually removes one or two rounds of questions. These are the details that most affect product selection, packing and freight.

• Substrate and workpiece — base metal, part geometry and complexity, size and expected batch size.
• Process — the plating or treatment line you run, including the pretreatment sequence.
• Rack or barrel — which method your line uses, as this affects the recommended grade and dosing.
• Target result — appearance, coating thickness and corrosion requirement (for example salt-spray hours).
• Tank volume and consumption — bath size and estimated annual volume, which drive packing and pricing.
• Packing and destination — preferred pack size, delivery port and required shipping terms.
• Documents you need — tell us at quotation stage which certificates or declarations your market requires.
• Current product or reference brand — if you are switching or benchmarking, the incumbent product helps us position the recommendation.

Why buy from Fengfan

Fengfan has supplied the surface finishing industry since 1984. The points below are drawn from our published company information.

Send your brief and get a quotation

Include the items in the checklist above. If you would like to test before ordering, ask for a sample at the same time.

Procurement guide — frequently asked questions

The five questions buyers ask most often about ordering from Fengfan.